Reviews ( 106 )
Reviews ( 106 )
AV Connect has my house all hooked up for the sound I enjoy so much. Kyren, Garrett, Greg and Cory came the first session. With four of them here, they made a very quick job of it. They are professional, very neat (that matters to some of us) and didn’t leave until I was comfortable with the operations. Kyren and Garrett were back today to make a few modifications and some additions. Again, I am a very satisfied customer. We would highly recommend AV Connect.
05 Mar 2018
Nate Cake is fantastic. Providesd exceptional service and the best audiovisual advice available.
29 Dec 2017
AV connect is extremely knowledgeable and always stands behind their work providing an excellent value
05 Dec 2017
Did a complete home automation and electronics package with AV Connect on our new home in Lakeway. They are very knowledgeable and beyond helpful. I worked with Nate on the sales side (Very responsive), Kyren (he is awesome!) on the install, and even Travis the owner was always available to assist with my questions on our job. As a business owner myself, I prefer to spend my money locally, and support good local businesses, and AV Connect did a great job making our home perfect before we moved in. I would highly recommend.
21 Nov 2017
I have never received better service from anyone in my entire life nor met two of the best technicians EVER! Our two techs names are Kyren (project manager) and Garrett. They moved a 52" TV into another room and installed this plus installed a new large screen TV, speakers and corrected two previous installers errors in our fam room. Our woofer was not even working and now it is! Our sound now is amazing! AV Connect installed another TV on the wall for us a few years ago which was a perfect job and these two men did another excellent / perfection job for us! They were most helpful, kindest, and extremely patient with my husband and myself. They are the best! AV Connect also returned our phone call quickly and scheduled our install the next day! I can't say enough about them. Thank you AV Connect, Kyren and Garrett. Very top notch and professional
13 Nov 2017
Excellent. They were very quick, thorough, and responsive. They did a great job of tailoring the system to our needs and have been easily available with any questions we've had. Recommend them with no hesitation.
19 May 2017
I've been using Kurtis and his team ever since my original AV installer left town about 5 years ago. They have worked on both an Elan Home and RTI system for me and the work is always done well and reasonably priced. I've recommended them to several friends and everyone has been pleased. Can't go wrong with AVConnect.
12 Apr 2017
Have used AV Connect several times to troubleshoot, repair and upgrade a complex and extensive fully automated home system that was originally installed by another company. Very impressive diagnostic capability that is superseded only by their efficient work ethic and "get it right the first time" attitude. Highly recommend.
06 Apr 2017
I've had AV Connect out for two jobs since I moved to Austin last year and each instance has been professional, knowledgeable and equally important, AV Connect's customer service has been there before and after installation. Nate scoped my first project in March after a meeting at my home and his solutions more than met my requirements and budget including installing my home theatre, expanding the audio into the bedrooms and office and adding another mounted television in the guest bedroom. Kyren and his crew worked quickly and did a clean and professional installation, completing the extensive project in a day. This week Kyren came out to install new AV equipment and integrate the new components into my Control4 system. Kyren's technical competence and problem solving skills got the job done quickly, exactly as I'd hoped and exceeded my expectations - which pretty much summarizes my AV Connect experience! Big thumbs up!
16 Feb 2017
Great work and creativity from Travis and Kyren!
30 Nov 2016
This company is over the top! We purchased a theatre system from them 24 months ago and just recently moved. They were so great to add us to their schedule to get our theatre system dismantled and then worked with us to reinstall it at our new home. What impressed me today was that they even asked if it would be okay to roll out our new carpet one the wood floors before they did the acoustics check in our house. They wanted the sound to be exactly as we would experience it before they made the final adjustments. Definitely FIVE STAR service! Thanks AV Connect.
28 Sep 2016
The AV Connect crew is awesome! They are very professional and know their tech. Kurtis is a great Project Manager and Kyren and Greg did a great job installing and hanging my 75" tv. They even made on site modifications to the mount to make it work for the space. Smart dudes, quality service. I plan to get the rest of my surround system equipment from them.
12 Aug 2016
Great technical competence and knowledge. Easy to work with, highly responsive. Provide excellent follow-up and support. Readily resolve any system questions.
03 Aug 2016
AV connect were prompt, professional, friendly, knowledgeable and did a great job. They are without a doubt the best contractor we've had - for any type of work. We'll certainly be using them for our future AV installation needs.
23 Jul 2016
I couldn't be more impressed with Nate and our friends at AV Connect. My initial contact with them was actually in the Spring of 2015 (1 year prior to service) as I was considering installing some outdoor speakers and obtaining quotes, etc. The time wasn't right for our project at the moment but Nate was very considerate to let us know when we were ready, he and his team would be happy to honor the quote and complete our job. With this in mind, my prior experience with his diligent customer service and quick follow-up, not to mention cost-effective, creative solutions for my patio won out... it was an easy decision when we were ready. I reached out to Nate to give he and his team the green light on Monday and they arrived the next day to complete our new patio project (Bose Free Space outdoor speakers (4), powered by Sonos Connect Amp, and 48" outdoor tv mounted w/full motion mount). This project was done very efficiently and cleanly over 1.5 days with no interruption to our household in the slightest (workload consisted of time-intensive wire burial/trenching/attic installation for wiring/components, etc). We couldn't be happier with the result and professionalism exhibited by the entire AV Connect team. I can effortlessly select my music via our Sonos smartphone app which houses all my music services such as Spotify, Pandora, Amazon Music, and SiriusXM with the click of a button... I even had the team figure out a way for me to enjoy the TV audio over my outdoor speakers so I never miss the action/play-by-play commentary while watching sporting events. Great job guys, I really appreciate it! Special thanks to Nate, Greg, Travis, Kyren, and Travis.
15 Jun 2016
I can highly recommend this company as we have had them work on our last two properties. Both homes were older and full of challenges. We had them bring the homes up to date with current wiring and install all of our flat panel TV's. Travis and his team did a great job! Thanks AV Connect!
19 Apr 2016
Nate and his crew did an awesome job in a tricky space to get my TV mounted, speakers mounted, speaker wires and some network cables run in my house. They even fixed some cross-talk on a network cable I'd amateurishly installed myself! Friendly, clean, and Nate was great at walking me through the options. Definitely recommended!
14 Apr 2016
AV Connect is a small business in Austin that specializes in theatre and audio systems. We purchased an expensive system for our home and have been very pleased with the level of performance and customer service. If you buy with AV Connect, you can be rest assured that your investment is well looked after.
12 Apr 2016
Recently had the AV Connect team out to relocate TV above fireplace, install Sonos surround sound system and outdoor Sonos speakers. I couldn't be more pleased with the process. They came out and walked through the job in detail and recommended that the Sonos system would be ideal for our situation. The service was scheduled quickly and the installation process went smoothly. The installation is extremely clean with no wires showing and everything worked great. The Sonos system setup was easy and getting familiar with the software interface simple. I wanted to wait a couple of weeks prior to writing the review to see how the system performed. It is great! I would highly recommend AV Connect to anyone.
14 Feb 2016
I just wanted to say thanks to Nate and Kyren for their exceptional customer service and support. They are a top rated firm for a reason. I have read many reviews of the top AV firms in Austin and I was really impressed with what others had to say about AV Connect, so I gave them a call. Nate took time out of his day as he was headed out on vacation to come to my home to understand my pending needs. Kyren then came out to my house as scheduled and on time and could not have been more professional. I am looking forward to working with them again! Sincerely, Jason B.
13 Mar 2018