Reviews ( 112 )
Reviews ( 112 )
Just had Travis Jordan with A-V Connect tweak our sound system in Austin. Can’t recommend anyone more highly. He installed all our sound system, has upgraded it and will help me at inopportune times with problems when I rarely have them. Great work, reasonable, and skilled.
11 Sep 2018
Travis and the AV Connect team are great. Easy to schedule, have great suggestions and know what they are doing. I don't have the typical set up at my house, and they were able to research it, figure it out and give me a great media. I will continue to use them for a long time. Great guys!
07 Sep 2018
They were very professional from the minute they walked in the door to give us a bid. They made excellent recommendations for reasonably-priced equipment and where to place the speakers so we have great sound throughout our lobby. They answered all of our questions and have been very responsive with any support we needed after the system was installed. After installation, we had some questions about adjusting a few speakers. We had a technician in our office within minutes to help and explain how we could quickly make adjustments in the future if necessary. 10/10. 5 stars.
16 Aug 2018
Travis is super helpful and responsive! I moved last year, and moved my automation system with me, but I hadn't been able to update all the programming. He came over and set up the remote, lighting, keypads, and updated all the systems. I forgot how much I missed having this! Highly recommended.
26 Jul 2018
Travis and his team are responsive, effective and quoted considerably less to install custom studio monitors in our offices on Bee Caves. Set up was not conventional; they were somewhat reluctant fearing we had unrealistic expectations. They suggested a competitor by name! AV Connect, came, delivered and left. I had to chase them down to thank and attempt to pay them in advance of a mailed invoice. They don't know how qualified, competent and competitively priced they are. Bravo!
16 Jun 2018
I just wanted to say thanks to Nate and Kyren for their exceptional customer service and support. They are a top rated firm for a reason. I have read many reviews of the top AV firms in Austin and I was really impressed with what others had to say about AV Connect, so I gave them a call. Nate took time out of his day as he was headed out on vacation to come to my home to understand my pending needs. Kyren then came out to my house as scheduled and on time and could not have been more professional. I am looking forward to working with them again! Sincerely, Jason B.
13 Mar 2018
AV Connect has my house all hooked up for the sound I enjoy so much. Kyren, Garrett, Greg and Cory came the first session. With four of them here, they made a very quick job of it. They are professional, very neat (that matters to some of us) and didn’t leave until I was comfortable with the operations. Kyren and Garrett were back today to make a few modifications and some additions. Again, I am a very satisfied customer. We would highly recommend AV Connect.
05 Mar 2018
Nate Cake is fantastic. Providesd exceptional service and the best audiovisual advice available.
29 Dec 2017
AV connect is extremely knowledgeable and always stands behind their work providing an excellent value
05 Dec 2017
Did a complete home automation and electronics package with AV Connect on our new home in Lakeway. They are very knowledgeable and beyond helpful. I worked with Nate on the sales side (Very responsive), Kyren (he is awesome!) on the install, and even Travis the owner was always available to assist with my questions on our job. As a business owner myself, I prefer to spend my money locally, and support good local businesses, and AV Connect did a great job making our home perfect before we moved in. I would highly recommend.
21 Nov 2017
I have never received better service from anyone in my entire life nor met two of the best technicians EVER! Our two techs names are Kyren (project manager) and Garrett. They moved a 52" TV into another room and installed this plus installed a new large screen TV, speakers and corrected two previous installers errors in our fam room. Our woofer was not even working and now it is! Our sound now is amazing! AV Connect installed another TV on the wall for us a few years ago which was a perfect job and these two men did another excellent / perfection job for us! They were most helpful, kindest, and extremely patient with my husband and myself. They are the best! AV Connect also returned our phone call quickly and scheduled our install the next day! I can't say enough about them. Thank you AV Connect, Kyren and Garrett. Very top notch and professional
13 Nov 2017
Excellent. They were very quick, thorough, and responsive. They did a great job of tailoring the system to our needs and have been easily available with any questions we've had. Recommend them with no hesitation.
19 May 2017
I've been using Kurtis and his team ever since my original AV installer left town about 5 years ago. They have worked on both an Elan Home and RTI system for me and the work is always done well and reasonably priced. I've recommended them to several friends and everyone has been pleased. Can't go wrong with AVConnect.
12 Apr 2017
Have used AV Connect several times to troubleshoot, repair and upgrade a complex and extensive fully automated home system that was originally installed by another company. Very impressive diagnostic capability that is superseded only by their efficient work ethic and "get it right the first time" attitude. Highly recommend.
06 Apr 2017
I've had AV Connect out for two jobs since I moved to Austin last year and each instance has been professional, knowledgeable and equally important, AV Connect's customer service has been there before and after installation. Nate scoped my first project in March after a meeting at my home and his solutions more than met my requirements and budget including installing my home theatre, expanding the audio into the bedrooms and office and adding another mounted television in the guest bedroom. Kyren and his crew worked quickly and did a clean and professional installation, completing the extensive project in a day. This week Kyren came out to install new AV equipment and integrate the new components into my Control4 system. Kyren's technical competence and problem solving skills got the job done quickly, exactly as I'd hoped and exceeded my expectations - which pretty much summarizes my AV Connect experience! Big thumbs up!
16 Feb 2017
Great work and creativity from Travis and Kyren!
30 Nov 2016
This company is over the top! We purchased a theatre system from them 24 months ago and just recently moved. They were so great to add us to their schedule to get our theatre system dismantled and then worked with us to reinstall it at our new home. What impressed me today was that they even asked if it would be okay to roll out our new carpet one the wood floors before they did the acoustics check in our house. They wanted the sound to be exactly as we would experience it before they made the final adjustments. Definitely FIVE STAR service! Thanks AV Connect.
28 Sep 2016
The AV Connect crew is awesome! They are very professional and know their tech. Kurtis is a great Project Manager and Kyren and Greg did a great job installing and hanging my 75" tv. They even made on site modifications to the mount to make it work for the space. Smart dudes, quality service. I plan to get the rest of my surround system equipment from them.
12 Aug 2016
Great technical competence and knowledge. Easy to work with, highly responsive. Provide excellent follow-up and support. Readily resolve any system questions.
03 Aug 2016
I can’t say enough positive things about AV Connect. Nate, Kyren and the entire team are professional, courteous, thorough and do amazing work! We will continue to use AV Connect with our future AV needs.
24 Sep 2018